This summer, particularly the past two months, has been categorized as one of the hottest summers on record. Securus was able to help inmates make it through the hot summer with the new programs they have implemented.
One of the newest programs implemented by Securus is their video chat service. This allows inmates to chat with family members and friends all over the world. Some inmates are even lucky enough to have a tablet in their cell for certain portions of the day. Inmates did not have to wait in line or keep their ear on phones filled with sweat. They peacefully spoke with their friends and family members, and this helped them keep their minds off the heat.
Another new program implemented by Securus is their direct deposit feature. This allows family members and friends to deposit money into a commissary account right from their home. Inmates have a card they can use to order what they want, and the money is available immediately. Due to this system, there were several reports of a decline in inmates arguing with prison workers. Prison workers are also happy about this program because they are less responsible for the money of inmates.
It’s rare to hear about inmates leaving reviews for companies, but that is exactly what has happened with Securus. Managers of Securus Technologies were surprised to see thousands of reviews written on their website from inmates. These reviews were heartfelt and explained how Securus is helping inmates have somewhat of a normal life while incarcerated. The majority of reviews were written about the video chat system. These reviews were from moms and dads who are now able to talk to their children face to face on a daily basis. These moms and dads explained how they are even helping their children with homework during their chat session.