Securus Technologies is a private third-party company that does business with our criminal justice systems. This company develops relationships with federal, state and local governments. Securus Technologies then obtains government contracts that give the company the right to provide telecommunications services to a certain number of correctional facilities for a certain period of time.
This position gives the company incredible power over the prisoners inside of the correctional facility. Each of these prisoners and their loved ones must use this company in order to communicate. You can’t simply just choose another service provider if you don’t like your services.
But Securus Technologies treats the prisoner population very well. A quick Internet search turns up the fact that the company has an A+ rating with the Better Business Bureau. The company even voluntary we went through accreditation with the BBB. They paid for an eight point review concerning ethics, transparency, honesty and reasonable pricing. They passed with flying colors.
The company also innovates new technologies to assist law enforcement on a near weekly basis. One of the most impressive pieces of technology concerns contraband. The company uses a jamming system to prevent contraband cell phones from connecting to networks inside of the correctional facility. Smuggled cell phones are one of the most popular contraband items in prisons across the country.
Another innovation allows law enforcement to listen in on flag phone calls. A software program searches for a particular person’s voice or a particular phrase to flag the phone call. The phone call is then recorded so that law enforcement can listen to the information. This information has been used in the court of law to obtain convictions. These phone calls have also prevented crimes from happening inside and outside of it correctional facility. It seems that Securus Technologies is doing right by everybody.